Inspiring Learning’s unique family of brands deliver innovative, transformative education for people
of all ages and backgrounds. Progressively challenging, shared adventures empower individuals and
groups to learn and master new skills imperative of all performance, resilience and well-being.
Inspiring Learning encountered a nearly two-year struggle to find a suitable incident reporting tool.
Existing platforms, primarily designed for schools and education providers, proved inflexible and
costly, with quotes reaching £20,000 per year. The challenge intensified as these solutions didn't
accommodate the company's established processes or the unique structure of 100+ Designated
Safeguarding Leads reporting globally to a centralised Safeguarding Team.
After an extensive due diligence process, Inspiring Learning chose our platform, impressed by its
flexibility and commitment to meeting all client needs. We successfully delivered on this promise,
providing the company with a tailored, adaptable solution that aligns seamlessly with its reporting
and safeguarding requirements.
Results
28%
Increase
in reporting, ensuring no incidents go underreported.
20%
Reduction in time
enabling the safeguarding team to generate reports and visuals for
effective stakeholder communication.
30%
Decrease
in case closure time, ensuring prompt and efficient resolution, preventing
any oversight in the process.
How We Helped
Inspiring Learning faced a longstanding challenge in finding a suitable incident reporting tool. Our
initial step involved a comprehensive introduction of the Patronus Safeguarding Reporting Platform
to key stakeholders. We conducted detailed presentations and demonstrations to showcase the
platform's features, emphasising its security and adaptability to cater to the unique needs of
Inspiring Learning's safeguarding structure. By proactively presenting Patronus and its features, we
ensured that all stakeholders were well-informed about the capabilities of our platform. This step
laid the foundation for transparent communication and collaboration throughout the
implementation process.
Understanding the importance of stakeholder input, we actively sought feedback to refine Patronus
according to Inspiring Learning's specific requirements. We engaged in open communication
channels, conducted feedback sessions, and implemented necessary adjustments to align the
platform more closely with the organisation's processes. Our responsiveness to stakeholder
feedback showcased our commitment to a collaborative partnership. By incorporating their insights,
we ensured that Patronus was not just a generic solution but a tailored platform that addressed the
specific challenges faced by Inspiring Learning.
Implementation is a critical phase, and we provided hands-on assistance to set up Patronus within
the organisation. Our team actively collaborated with Inspiring Learning during the setup process,
offering guidance on form creation to optimise reporting efficiency. Additionally, we played a pivotal
role in developing user guides and training materials to facilitate a smooth onboarding process. Our
hands-on assistance and guidance during setup demonstrated our commitment to a seamless
transition. By optimising the reporting process through form creation and providing comprehensive
training materials, we ensured that the organisation could leverage Patronus to its full potential.
Our commitment extended beyond the initial setup, aiming for continuous improvement. By actively
working to enhance reporting processes and strengthen safeguarding measures, we ensured that
Inspiring Learning could rely on Patronus as a comprehensive and evolving solution for their
safeguarding needs.
